Thank you for shopping with us. Below are the details of our shipping policy. Please read carefully to understand how we deliver your orders.

1. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • If we are experiencing a high volume of orders, shipments may be delayed. We will notify you in case of any major delay.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery time depends on your location:

    • Local/Within City: 2–4 business days

    • Within Country: 5–7 business days

    • International Orders: 10–20 business days (may vary by destination and customs process)

3. Shipment Confirmation & Tracking

  • Once your order has shipped, you will receive a shipment confirmation email with a tracking number.

  • Tracking details will be active within 24–48 hours.

4. International Shipping

  • We currently ship to select countries. International shipping rates and times may vary.

  • Customers are responsible for customs duties, taxes, or import fees that may apply in their country.

5. Delays Beyond Our Control

  • We are not responsible for shipping delays caused by natural disasters, courier issues, strikes, or customs clearance.

6. Incorrect Address

  • Please ensure your shipping address is correct. We are not responsible for orders shipped to the wrong address provided by the customer.

7. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours with photos of the damaged product and packaging.

  • If your package is lost in transit, we will work with the courier to resolve the issue.

8. Contact Us

If you have any questions regarding shipping, please contact us at:

 Email: support@quraka.com
 Phone: 9632587413