At quraka.com , we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help with our return and refund process.
1. Returns
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To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
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Certain products such as [mention exceptions: perishable goods, personal care items, digital products, custom orders, etc.] cannot be returned.
2. Refunds
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Once we receive and inspect your returned item, we will notify you of the status of your refund.
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If approved, your refund will be processed, and a credit will be applied to your original method of payment within [7 days, e.g., 7–10 business days].
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Shipping costs are
3. Exchanges
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We only replace items if they are defective, damaged, or incorrect.
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If you need to exchange an item, please contact us at support@quraka.com with your order details.
4. Late or Missing Refunds
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If you haven’t received a refund after the stated period:
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First, check your bank account again.
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Then contact your credit card company or bank
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If you’ve done all of this and still haven’t received your refund, please contact us at support@quraka.com
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5. Shipping Returns
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To return your product, mail it to:
[Your Business Name & Return Address]. -
You will be responsible for paying shipping costs for returning your item unless the return is due to our error (defective/damaged/incorrect product).
6. Contact Us
For any questions regarding our Refund and Return Policy, please contact us at:
Email : support@quraka.com
Call : 9632587413